Have Questions? Need Support?



Once you see how effective at generating business these WebsiteBox sites can be, you’ll probably want to expand your exposure with more niche websites, or you may just want to change a domain name at some point. Adding a new domain name, registering one, or transferring one is simple.



First, in your Control Panel in the section on the right, you’ll see a Domains icon. Just click it to see a page, as in the screen shot:



Where your current domain(s) will be listed. At the top is a button to add a domain. Clicking that brings up a box as in this screen shot:



Here you can search to see if the domain name you want is available, which is the first tab. Or, you can transfer a domain name to us from another register, as in the second tab, or get the Domain Name Servers to point a domain from your current registrar you use the third tab. There you'll enter the domain name and we'll give you the information you need to set it up.

In your Control Panel, at the bottom left, there’s a major resource section to help you to get the most out of your WebsiteBox tools and resources. It’s labeled Help & Support and has eight buttons. Let’s look at each with a brief overview:



Getting Started This is the most valuable section for the new user, and one you’ll refer back to as you gain experience and decide that you want to get more out of your WebsiteBox site and add applications to it. Here are the major heading for specific sections accessed from this button:

1. Completing the 7 step account setup process
2. Getting to know the Control Panel
3. Different ways to get help and support
4. Adding or registering a new domain name
5. Creating your email account
6. Completing your IDX paperwork & MLS info
7. Setting up your listing syndication settings
8. Configuring Google Analytics 9. Purchasing additional apps & extras

Take all of the time you need to review these sections individually and you’ll get off to a smooth and successful start with WebsiteBox.

Instructional Videos

If a picture is worth a thousand words, for instruction a video is priceless. And, we want you to learn to love your WebsiteBox site and enjoy the benefits, leads and business that it will bring you. This help button takes you to instructional videos that will make your site setup and continued use an efficient and enjoyable process.

Follow Us on Twitter

There’s no better way to get short announcements, tips and WebsiteBox updates than through Twitter. Use this button to follow us and receive news, updates and tips in short format with links to details.

Like Us on Facebook

For a more detailed approach to updates and announcements, Like us on Facebook and join our building community there to keep up with all of the latest developments, new apps and other new products and services to enhance your WebsiteBox experience.

Recent Blog Posts

The blog is where we really can get into detail about what’s going on at WebsiteBox, give you specific instructions for new stuff, and keep you informed as to plans we have for new products and development. We’ll be very actively blogging to keep you on the leading edge.

Online Community Forum

We built it, but we’re not going to be the only resource for new ways to use WebsiteBox and work-arounds to get special things done. A vibrant online community is where you’ll find out about what others are doing, what’s working best for them from a design and functionality perspective, and how they are using additional apps.

Support Tickets

When you can’t get an answer from another user, don’t want to take the time, or you really have a knotty issue you want to deal with, our Support Ticket system is the place to go. We’re here to help, and we don’t want you struggling with problems. Just fill out a support ticket and we’ll jump right on getting you the answer or help you need.

Initiate Online Chat

Sometimes waiting for a support ticket resolution isn’t what you want, or the question you have is one that can be answered much more quickly with a chat session. We’re here to chat, answer questions and give guidance in how to use your WebsiteBox solution to grow your very successful real estate business.

Those are the highlights of the Help and Support section of the Control Panel. Use them, as they’ll make your site better and save you time.



Getting to Know The Control Panel Your Control Panel is the nerve center of your WebsiteBox site. It’s where you can accomplish any task from modifying the look and content of your site to managing prospects, emails and much more. Let’s take an overview trip around the Control Panel to see what’s there and how it works.



Dashboard and Status

The screen shot shows the upper left portion of the Control Panel screen, and the way that you get an immediate overview of what’s happening in your WebsiteBox system right now. You can see your new leads, today’s events, tasks for the week, emails and system notifications all with the graphical interface that gives you your day with a glance. Clicking on the boxes takes you to the sections with these tasks, emails, notifications or new leads so that you can take the appropriate actions to get things done, work with and manage prospects, and respond to email.

You can also search your contacts in this section. So, if you need to send a quick email to a contact, or if you need to view a certain contact’s recent activity on the site, this is where you can get it done. The layout of the Control Panel and this Dashboard section was carefully designed to give you an immediate overview of what’s going on and take you quickly to the places you need to go to take action on the information.

Help & Support

Just below the Dashboard section, we find the Help & Support area. It is explained in more detail in the next segment of this How-To tutorial. The screenshot shows the many resources available to you in getting answers to questions, discussing your successes and helping others, initiating chats or support tickets for bigger issues, and following WebsiteBox on the social sites to keep up with new developments.

The Right Side Command Center

The entire right side segment of the Control Panel has various icons that are links to the features that come with your WebsiteBox site and any additional apps or features you’ve purchased. As you can see in the screen shot, in this section you can manage/add websites, domain names, listings, RSS feeds, listing syndication settings, documents, tasks, Google Analytics and more.

This is where you get things done for your site, and when you open these areas with the icons, they are available at the top of the Control Panel as tabs. Do everything from setting up email drip campaigns to working with contacts and your calendar in this area.

This is just a very broad overview of the Control Panel, but it begins to give you an idea of the power of your WebsiteBox site and the many things you can do to manage the site, your contacts, marketing campaigns and more.

The Collaborate with Co-workers feature is a handy feature that allows you to share leads you have as well as documents with your fellow co-workers which encourages everyone to work as a team. To do this each person that wants to participate must have their own individual Websitebox account. What I am going to show is how to get this set up and how to use the collaboration features.

Getting connected to your co-workers

1) From your Control Panel, Click on the settings button




2) Click on Collaborate with Co-Workers




3) This box is where you can see which co-workers have approved your request or that you have approved a request from. Right now what you need to do is enter the email on the Websitebox account for the co-worker you want to collaborate with and click on Connect.




Accepting a collaboration request

1) Once a collaboration request is sent an email like the following one will be sent to the email associated with that account.



2) Your co-worker will then need to log into their Websitebox account and when they do will be shown the following box where they can accept or decline the request.



3) Once they accept the request you will receive an email and they will show up in your collaboration box as an approved request.






Ways to share

Once you have co-workers you are collaborating with there are a few things that can be shared.

1) You can share your contacts by double clicking a contact and then clicking on the link shown here.




2) You can share a document by double clicking on the button across from the document you want to share.




3) You can share an entry in your calendar by selecting who you want to share it with when adding the event or editing the event.



4) You can share a task you have created by looking under the assigned to column and changing who the task is assigned to.




How to select who to share with

1) For the Contacts and Document Sharing a box like the box below will come up allowing you to select who to share with and what permissions for that contact or document they have.



2) For the Calendar and Tasks when you click on the button to share something it will drop down a menu that will allow you to select who to share it with.

1) Obtain a copy of your current contacts.

2) Download the template available here.



3) Open the template with Microsoft Excel or a similar spreadsheet editing software.

4) Enter your contacts into the CSV Template.

5) Open the contacts app from the Websitebox control panel.

6) Press Import on the top center of the page.

7) Select CSV File, and press next.

8) Press Select CSV File, and select your updated version of the template.

9) The Import Your Contacts window will now show a series of fields, a target field section a data source value, and an import field section. Set each target field to match the data source value.



10) Press Import contacts. Your contacts will now be imported and available in the WebsiteBox CRM.

The App Store icon on your Control Panel takes you to the WebsiteBox App Store. There you can purchase enhancement apps to maximize your site’s marketing potential. Apps for blogging, extra email accounts, Lead Capture, SEO, Prints features and more are available at the App Store. Simply check the ones you want, make payment when prompted, and the apps will automatically appear immediately on your Control Panel screen. It couldn't be simpler!

Start Syndicating your listings by following these simple steps bellow:

1) Open your WebsiteBox control panel and select the Listing Syndication App



2) Put a check mark beside the Syndication Partners you wish your listings to syndicate with and press submit.



Your listings will now syndicate within 48 hours of being added to our system!

There are seven simple steps to get your new WebsiteBox site up and running. You’ll be amazed at how quickly you get through them and the professional look of your site, even before you start doing more customization and content creation.

The first thing you should do before starting the setup process is watch the 3 minute video on the screen and click on "Let's Get Started" when you are ready.


Step 1: Select Your Design

This is a simple one-click job. There are dozens of eye-catching designs you can scroll through and just click on the one you like. Don’t worry, as you can change your design later at any time, so you don’t have to stress out over this. If you decide you like another one better later, you can change at will.





Step 2: Add Your Domain Name


Do you already have your own domain name? If so, you need only tell us that in this step and we’ll send you the Name Server information you need to give to your domain registrar to have it open your WebsiteBox site. If you want to register a new domain name with us, enter it in the appropriate box and we’ll check for availability and register it for a great price of only $14.99/year.



Step 3: Add Your Email Account

This is something you can do later, and you can also add another email account later as well. You may want it to be YourName@YourDomain.com, or something else. You can also add other emails later so that you can track or serve up special information through emails sent into email addresses like Info@YourDomain.com




Step 4: Add Your MLS Information


Here’s where you give us your MLS Agent and Office ID so that we can get your IDX search into the site, as well as neighborhood or MLS area information from your MLS. We provide a “Lookup” function to make it easy if you don’t know your ID or Office ID information.



Step 5: Select Your Starting Website Content

A) One of the powerful features of the WebsiteBox products is their niche focus on the type of real estate practice you have. Trying to spread out to multiple disciplines will dilute SEO, Search Engine Optimization, effects and your site’s success. So, in this step you decide on your site content focus from these choices:

• Residential NicheSite™
• Commercial NicheSite™
• Neighborhood NicheSite™
• Property Management NicheSite™
• Single Property NicheSite™
• Condo NicheSite™

B) Select the pages that you would like to be created and added to your website (this can be changed at any time).

C) In this step you will select the neighborhoods/communities we’ve pulled from your MLS that you want to cover on your site.




Step 6: Make It Yours

This is a quick step where you upload your brokerage or franchise logo and your photo so that they will appear around your site. This is just one part of “making it yours,” but it’s important.




Step 7: Apps and Extras

At this final step, you can purchase apps and extras, all with one-time charges, and all designed to enhance your website and your abilities to make it more effective as a business generation tool. Here are the options, and you can pass on all of them if you want and come back to them later:

Blog App - It’s common knowledge that blogs are still very effective for SEO and prospect and customer engagement. Select this app to add a blog to your site.

The Lead Capture App - Our #1 BEST SELLER. This App will increase your leads.

SEO App - Our #2 top-selling App. Increase your Google placement to get more traffic to your site.

Prints App - Quickly create professional business cards, property flyers and many more items - no graphic designer is necessary.

Mobile Notifications App - Keep your finger on the pulse! Instant notifications sent straight to your phone so you can respond FAST!

The QR Code App - Create QR codes and track their use.

Extra Websites - Here’s where you can do that niche specialization thing, buying another site for that condo niche, commercial or one of the others.

Extra Email Accounts - Additional email accounts are added here for assistants, staff, team members or special promotions.

Premium Telephone Support - Our support via email and other options is excellent, but for those who want faster access premium telephone support, this is for you.

Email Drip Marketing Impressions - For those who want to really crank out the drip emails, this is the way to add more credits. There you have it, an easy seven step setup process and you can wander through your new site and get started in customizing it for future business.




Step 8: Select Your Support Package

We have 3 different support options for you to choose from, no matter what option you choose we are always here to help!




THAT'S IT! Review your shopping cart and click on "Checkout" to confirm your order.

WebsiteBox brings you even more value in that we want to take the headaches of the MLS bureaucracy away. Once you’ve signed up for WebsiteBox, you simply send us your MLS name, AgentID and OfficeID. If you don’t know some of this information, a quick call to your MLS office will get it, or you can look it up on the WebsiteBox site in the signup process.

We check out any fees that your MLS requires for the process and let you know what they are. 90% of MLSs do not charge a fee, but when they do, there are a couple of ways in which it’s handled:

• If it’s paid directly to the MLS, it’s a Direct Fee.
• If it’s paid to us for forwarding to the MLS, it’s a “pass-through fee".

Another way to find out about fees is to check out the page at: https://www.websitebox.com/realtors/mls-coverage.php

We’ll then email you the MLS IDX Agreement for your signature. We’ll have completed our vendor portion of the form, so your section, sign it, and get your broker to complete the broker section and sign if applicable. Once that’s done, just fax it back to us at 416-981-7132. We’ll submit the agreement to your MLS, and once they approve it, we’ll start displaying your IDX MLS listings on your site.

An A-record is an entry in your DNS zone file that maps each domain name (e.g. yourdomain.com) to an IP address. In other words, the A-record specifies the IP address to which the user would be sent for each domain or subdomain.

If you have emails associated with your domain name and you would like to keep it with your email provider, it is recommended that you change the A Record on your domain name instead of changing the Name Servers. Just contact your Domain vendor and ask them to point the host name www to this IP Address: 54.209.116.251

This change can also be done by yourself on the back-end of your domain vendor site. Just look for something similar to the image below and change the www IP Address to:54.209.116.251



PS.1: These changes may take up to 24 hours to propagate through the DNS [go live on your domain].

PS.2: In order to go live your WebsiteBox website also needs to be published.


NOTE: If you are using an outside email services such as GoDaddy email / Google Business Apps / MS Office 365, please let us know and provide us with the MX Records of your email service provider prior to making the update to your domain name. You can contact your Email Provider if you are not sure about the MX Records.



1) Log into your control panel with your domain name registrar or contact them and have them update your name servers for your domain name to ours at:

NS1.WEBSITEBOX.COM
NS2.WEBSITEBOX.COM

2) Now to associate your domain name to your account you will want to add the domain name to our servers through your control panel. To start log into your control panel at: https://www.websitebox.com/login.php

a. Open the Domains App




b. Click on Add Domain




c. Select the Add to DNS tab




d. Enter the domain name in the left field, and the ending (I.E. .com) in the drop down on the right.



e. Press Search and then Submit.

3) Publish your website to make it live on the domain.

a. Open the Websites app and double click on your website name to open editing mode.



b. Press Publish at the top of the page, and select the domain you wish to publish to.



c. Press Publish again to make the site live.

On this tutorial we will be creating the sub-domain called www.RuiCaluz.com

1) Click on the Domains App




2) Click on the Settings button beside the domain name that will be pointed to a different page




3) Select the Sub Domains tab




4) Follow the settings below:

-In the Name section type www (or the sub-domain you would like to create)
-The Point to field should be My Website
-And then select the Website Project you would like to use
-Finally, select the page you would like to point the sub-domain to

Note: If you did an A-record pointing towards us rather than a Nameserver, then you need to go to the A Records tab and create the same record there [same host and same IP address]. This do not apply to you if you point using NAMESERVER.




6) Submit when you are done.


PS: Remember to always keep that domain name deselected when Publishing your website

Please complete all three Tasks.

• Task 1: Changing the Enom Name Servers

1) Login to Enom.com and click on My Account.

2) Under the Domains section, click on Registered.




3) Make sure you are on the My Domains tab > Registered section. Click DNS Server Settings of your Domain name.





4) Select Custom. And type WebsiteBox’s nameservers like the ones on the screenshot.
a. NS1.WebsiteBox.com
b. NS2.WebsiteBox.com




5) Press Save and your website is now pointed to WebsiteBox! [Changes may take 24 hours to propagate through the DNS]


• Task 2: Adding the Domain to WebsiteBox

1) Log into your WebsiteBox.com Control Panel.

2) Select the Domains App. If you already see your domain name listed, skip the steps below and proceed to Task 3.

3) Press Add Domain Button

4) Select Add to DNS Tab.

5)Enter Domain name and press Search

6) Press Submit. Your Domain is now added to WebsiteBox!


• Task 3: Publishing the Website

1) Log into the Control Panel
[*]Select the Websites App.

2) Highlight the website, and press the edit Website button.

3) Press Publish on the top of the screen.

4) Place a check-mark beside the desired domain and click Publish.

5) Your website is now Live!

Purchasing a new domain name directly from your Websitebox Control Panel is very simple:

1) Log into your Websitebox account and click on the Domains App




2) Click on the Add Domain button located on the top-left corner of the screen




3) Enter the domain name of your choice > select the extension from the drop-down menu (ie. ".com") > and click on the Search button to verify the availability




4) You will be presented with a list of all the extensions available for that domain name. The icon means the domain is available, and the icon means the domain is not available.

Select the domain(s) you would like to purchase and hit Submit when you are done.




5) A confirmation window will pop-up. Click on Yes to confirm the purchase.




6) That's it! The Next screen will show you that your domain name(s) have been successfully registered.

1) Go to the link below and register for a FREE Account. Make sure to remember the LOGIN ID that you are going to use because you will need this later.
https://www.enom.com/signup/create-ac...

2) Once that's done, you will receive a verification email from Enom. Make sure to follow the instructions in there to verify your account.

3) Log in to your Enom account and go to My Account > Account Settings > Defaults and REMOVE the check mark on Transfer Lock




4) Log in to your WebsiteBox Control Panel and Go to Domains > click on "Locking" > set the settings to UNLOCKED.




5) On that same spot, click on CONTACT and copy all the info you see in there. You will need to use these exact same contact on your ENOM account to prove that you really own the domain name. The screenshot below is only for demonstration.




6) Log into your Enom account and go to My Account > Account Settings > My Info and complete the boxes using the info you got from Step 5.




7) The Final step will be to send an email to support@websitebox.com and request for a Domain Push. Please mention the domain name and your Enom LOGIN ID on the email.

8) You will receive a confirmation email from us once the domain push is completed. This can take between 24-48 hours to be done as unlocking and removing the transfer lock takes a while to take effect.

Sometimes you may want to take your website offline while you make some edits on it. Whatever the reason you will find how to do it here. Keep in mind you will need to repeat these steps for each domain that you do not want your site to be viewable through.

Un-Publish a website

1) From your control panel you would go to your Domains app.




2) Then you want to click on the settings button beside the domain you want to remove your site from.




3) Then you need to click on the Sub Domains tab.




4) Then look for the www sub domain and across from that one click the little red circle to remove it.




5) Once you do that you just need to confirm the removal.



That's it! Now your website will no longer be accessible from that domain name. Keep in mind that this process does take a while so you might need to wait for about 10-15 mins for the website to be fully removed online.

We also suggest that you clear your browser cache in case you are still seeing the website on your end after that timeframe.

All 3 Tasks need to be completed.



Task 1: Changing the Godaddy Nameservers


1) Log into Godaddy, and select “My Account”

2) Under the Products Tab, locate the Domains subsection and click the button Manage



3) Under the Settings Tab, locate the Nameserver Section and click "Manage" link



4) Set Nameserver 1 to NS1.WEBSITEBOX.COM AND and Nameserver 2 to NS2.WEBSITEBOX.COM




5) Press Save and your website is now pointed to WebsiteBox! [Changes may take 24 hours to propagate through the DNS]



Task 2: Adding the Domain to WebsiteBox

1) Log into your WebsiteBox.com Control Panel.

2) Select the Domains App.

3) Press the Add Domain Button.

4) Select the Add To DNS tab.



5) Enter the Domain name and press Search.

6) Press Submit. Your Domain is now added to WebsiteBox!



Task 3: Publishing the Website

1) Log into the Control Panel

2) Select the Websites App.

3) Highlight the website, and press the edit Website button.

4) Press Publish on the top of the screen.

5) Place a checkmark beside the desired domain and click Publish.

6) Your website is now Live!.

You now have a Godaddy domain which connects to your WebsiteBox site.

Hosting your Email with Godaddy once your Domain is with Websitebox

1) Log into your WebsiteBox control panel.

2) Select the Domains app.

3) Locate the Domain you would like to edit, and press the Settings Button to the right.

4) Select the MX Records tab.

5) Remove existing MX Records by pressing the red minus button to the right of each record.

6) Enter SMTP.SECURESERVER.NET into the Host Name section and enter priority 0. Press Submit.

7) Enter MAILSTORE1.SECURESERVER.NET into the Host Name section and enter priority 10. Press Submit.

8) Press Close. Your e-mail is now redirected back to Godaddy!

Yes. You can add your existing domain names to our DNS. This enables you to use your already registered domain names with your WebsiteBox website.

Domain names can be purchased for $15 per year. You can either register one during the sign up process or login to WebsiteBox control panel and click on "Domains App" and follow the instructions to register a new domain name.

You do. We will register all domain names under your name. You could transfer your domain name to other registrars at anytime.See the link below for a step-by-step instruction.

http://ow.ly/OKsi1

1) Open Gmail, and log into your account

2) Click the gear icon in the upper right, and then select Settings.




3) Open the Accounts tab.




4) In the Check mail from other accounts (using POP3) section, click Add a POP3 mail account you own.




5) Enter the full email address of the account you'd like to access, and then click Next Step.




6) Set the username to your full e-mail address, and enter the password for the email account.
[If you are unsure of this password, Log into your WebsiteBox Account -> In the WebsiteBox Control Panel click on the Email App -> Account Management -> And locate the password there.] Click here for Screenshot





7) Check-Mark the box that says: Leave a copy of retrieved messages on the server

8) Decide whether to:

- Label incoming messages

- Archive incoming messages

9) Click Add Account.

10) Once your account has been added successfully, you will be able to retrieve WebsiteBox emails to Gmail.

If you wish to SEND and RECEIVE WebsiteBox email from Gmail, please select NO in the next window you see and continue with the link below:

https://www.websitebox.com/forum/showthread.php?31-How-To-Send-and-Receive-WebsiteBox-emails-from-Gmail

This tutorial requires the completion of "Gmail Sync Part 1" . If you haven't done so, please follow this link.

This tutorial will be divided into 3 sub-categories to make it easier to follow:
1. Pre-setup checklist – Google recently bumped up their security settings so these needs to be checked to make sure the actual setup will go through smoothly.
2. The Actual Setup – The actual setup that we need to do.
3. Post-Setup Checklist – Optional. Another setting related to security setting with Google.


PRE-SETUP Checklist

Make sure that the "2-step verification" is OFF and Allow less secure app "ON"
1) Login to your Google Account
2) Click the Account bubble on the top right corner and select My account.



3) Click Sign-in & security



4) Turn off 2-step Verification



5) Scroll down and look for "Allow less secure app" and turn it ON




THE ACTUAL SETUP

1) Log in to your Gmail account and on the top right click the gear icon and select settings.




2) Go to Accounts and Imports tab, under Send mail as click Add another email address that you own.

a) Name: Type any name you want
b) Email Address: Type your full WebsiteBox Email address
c) Treat as an alias: Remove check mark
d) Once you are done, click Next Step




3) Additional email settings – Ignore the AutoCompleted values added by Gmail. You should use the values below:

a) SMTP Server: smtp.gmail.com
b) Port: 465
c) Username: Type your full Gmail Email Address
d) Password: Type your full Gmail Password
e) Select Secure connection, using SSL
f) Once you are done, click Next Step

4) If you receive an error message, proceed to POSTSETUP below and restart from Step 1 of this section.

5) If all settings are properly inputted, you should now see a verification window. Check your email for the verification code and copy and paste it on the text box provided.




6) You will now see another settings within Send mail as section, make sure to select Reply from the same address




7) You can now send and receive WebsiteBox email within your Gmail account!


POST-SETUP - [Optional]



After 3-4 failed attempts, Google will block further attempts as it assumes that your account is experiencing a brute-force attack. You will need to copy and paste the link below within the SAME WINDOW (same window, different tab)

https://accounts.google.com/b/0/DisplayUnlockCaptcha

Either Google will ask you do the CAPTCHA or just ask you to click CONTINUE. You will then have a 5 minute window to do the setup again (THE ACTUAL SETUP)

Real Estate Agents are always on the go and they need their technology to be mobile. Apple devices are extremely popular in the Real Estate industry and everyday clients ask me “how can I get my e-mail on my Ipad or Iphone?”. Syncing your email with your iPhone or iPad is a simple and easy process which can be completed in a few simple steps. Let’s take a look at how this can be done:



1) On your Iphone or Ipad home screen, select the Settings button.

2) Select “Mail, Contacts, Calendars” option. This will open the account settings page.

3) Select Add Account > Other.

4) Press Add Mail Account.

5) Enter the Name, E-mail address and password associated with the account. (The e-mail password is NOT the same you use for your WebsiteBox login. You can find your email password under the Emails App > Account Management. <a onclick="window.open('http://data.websitebox.com/data/users/0003/733/uploads/Screenshot_6.png','Testing Window','resizable=yes,width=609,height=313,left='+(screen.availWidth/2-304.5)+',top='+(screen.availHeight/2-156.5)+'');return false;" href="http://data.websitebox.com/data/users/0003/733/uploads/Screenshot_6.png">Click here for Screenshot</a>

When done, click Next..




6) Select POP and set the Incoming Mail server to mail.websitebox.com.The User Name will be the full e-mail address. The e-mail password can be found under the e-mail app > account management section on your WebsiteBox account.

7) The outgoing mail server is provided by your service provider. Contact them for this information, and they should be able to provide you what you need. Press Save when completed, and your phone should automatically detect the remaining settings.




8) If prompted with the message "Cannot Connect Using SSL - Do you want to try setting up the account without SSL?"
Choose Yes




9) That's it! Your WebsiteBox E-mail is now set up successfully on your Iphone or Ipad!

You can add your WebsiteBox email to Mozilla Thunder Bird using POP3 settings:

1) Select the option to add a new email account and enter the following:

- Your Name: The name people will see under your email
- Email address: Your complete WebsiteBox email address
- Password: Your WebsiteBox email password [It can be found under the Email app on your Control Panel > Account Management]




2) After clicking on continue [while searching for the servers], click on the "Manual Config" button.




3) Enter the following options:

- Incoming > POP3: mail.websitebox.com port 110
- Outgoing SMTP: Contact your ISP to obtain your SMTP server
- Username: Your Complete WebsiteBox email address




4) Click on Re-test and this should add your WebsiteBox email to your Mozilla Thunder Bird client!

Microsoft Outlook is still one of the most popular email applications in the market. It syncs well with the rest of the Microsoft Office suite and can also be used for task management. No wonder client’s call me everyday asking how they can sync their WebsiteBox email account with Outlook. Integrating the two platforms is seamless and the process can be completed in 9 simple steps.

1) Open Outlook.

2) Go to File > Account Settings > Account Settings... This will open the Account Settings window.



3) Select the E-mail tab, and press New. This will open the Add Account window.

4) Select Manual Setup or Additional Servers types and press next to get to the Choose Service window.




5) Select POP or IMAP radio button and click next to bring you to the Add Account window.

6) Enter your name, the e-mail address, the username and the email password [*The e-mail password can be found under the e-mail app on your WebsiteBox control panel > Account management ].

7) Set the account type to POP3 and enter mail.websitebox.com as the incoming mail server.

8) The outgoing mail server (SMTP) must be provided by your Internet Service Provider. Enter in whatever information they provide to you!

Your Name: Enter any name you want
Email Address: Full email address found on the Emails app [eg. support@WebsiteBox.com]

Account Type: POP3
Incoming Mail Server: mail.WebsiteBox.com
Outgoing Mail Server: Provided by your Internet Service Provider

User Name: Full email address found on the Emails app [eg. support@WebsiteBox.com]
Password: Password from the Email App

SPA: Unchecked



9) If your Outgoing server requires specific Login Credential or Port Number, please refer to Step 10 and 11. Otherwise press Next and your account is will be added to Outlook 2013.

10) Click More Settings, under Outgoing Server tab put a check mark on the box. Select "Log on using" and enter the Username and Password.



11) Under Advanced tab, you can change the Outgoing Server Port, Connection Security, as well as the Delivery Mode. Once you are done, press OK and hit Next on the Previous window.

1) Tap the email icon on your android device

2) Tap on the and select Settings




3) Select ADD ACCOUNT




4) Enter your WebsiteBox email address and password

(Your WebsiteBox email password is different than the password you use to log into your WebsiteBox account. Your email password can be found under the Email icon on your Control Panel > Account Management )




5) Select POP3 as the account type



6) Your incoming server settings should be:
Username: your complete websitebox email
Password: your websitebox email password (see step 4)
Server: mail.websitebox.com
Port: 110
Security Type: None
Delete email from server: When I delete from Inbox

Tap Next when you are done.




7) The outgoing SMTP Server and Port should be provided by your Mobile Carrier

Tap Next when you are done.




8) In the next screen you can select the Inbox checking frequency time (Every 15 minutes by default).
Check-mark both options:
Notify me when email arrives
Sync email from this account




9) In this next screen you can give your account a name and set the name you want displayed on your outgoing messages.




10) That's it! You now have your WebsiteBox email on your Android device!

To use an alternate email host for your domain you must first set the MX records. Please follow these steps to accomplish this:

1) Contact your email host and request their MX records. In this example we will use "Network Solutions" as the host. Their record will be INBOUND.CLIENT-DOMAIN-NAME.COM.NETSOLMAIL.NET with a priority of 10.

2) Log into the WebsiteBox control panel.

3) Select the Domains App.




4) Select Settings to the right hand side of the domain in question.




5) Choose the MX records tab along the top of the settings window.




6) Press the red "-" button to the right of the existing records to remove them.




7) Enter the MX record, and the priority. Press submit.


The MX records will now take 24-48 hours to propagate through the DNS. When this is complete you will begin receiving e-mail at your alternate host again.

1) Log in to the control panel and select the Emails app



2) Select your email account on the left side

3) Press the gear symbol on the bottom left of the email screen




4) Select Manage folders




5) Select Identities > and select your e-mail address

-The Display Name and Organization fields are mandatory (make sure to enter something)
- If all you need is a text based signature, just enter it into the Signature box, Save it and you are done here!




To Create an HTML Signature Please continue with the steps below:


6) Check-mark the HTML signature box and more customization options will be given

7) After composing your signature, remember to Save.




8) Now Select Preferences from the left menu > Composing Messages > And set the Compose HTML messages option to always

9) Save when you are done



10) That's it! Now always when you compose an email, your signature will be there!


One of the little-known freebies Gmail offers is a portable SMTP server to send mail from any network for any email address.

Travellers who use their ISP's SMTP server to send mail with their email program (like Thunderbird or Outlook) can find themselves in a bind if they're on another network away from home, like at a coffee shop, airport or visiting relatives.

But if you've got a free Gmail account you can use Google's SMTP server to send mail through Thunderbird, Outlook etc. Here are the required steps:

1) Make sure you have setup your Gmail account to retrieve your WebsiteBox Emails via POP3. If you are not sure how to do that, check our topic on how to Retrieve WebsiteBox Emails Through Gmail here

2) Get a free Gmail account (if you don't already have one) here.

3) In your email client software, under Outgoing mail, set the SMTP server to smtp.gmail.com

4) Set your SMTP username: yourgooglemailname@gmail.com and make sure "Use username and password" is checked.

5) SMTP password: Your Gmail password

6) SMTP port: 465

7) SMTP TLS/SSL required: yes

Now you can send mail for any email address from any network (that lets you connect to an outside SMTP server) using your Gmail account! Be sure to enter your Gmail password when prompted.

(NOTE: Google automatically rewrites the From line of any email you send via its SMTP server to the default Send mail as email address in your Gmail email account Settings. You need to be aware of this nuance because it affects the presentation of your email, from the point of view of the recipient, and it may also affect the Reply-To setting of some programs.

Workaround: In your Google email Settings, go to the Accounts tab/section and make "default" an account other than your Gmail account. This will cause Google's SMTP server to re-write the From field with whatever address you enabled as the default Send mail as address.)

NOTE: As of Aug. 18, 2016 Yahoo no longer accepts POP3 syncing thus sending and receiving your WebsiteBox emails will no longer work.



1) Open Yahoo, and log into your Yahoo mail

2) Click on the Gear icon in the upper right, and then select Settings






3) Click on the Accounts tab, and on the right menu under the Accounts option click on the Add button.






4) Your settings in this next area should be:

Sending name: Personal preference
Email Address: The complete WebsiteBox email address you are adding to your Yahoo Mail
Description: Personal preference

Check-Mark the Set Up To Receive Emails box.
Username: The complete WebsiteBox email address you are adding to your Yahoo Mail
Password: The password for your WebsiteBox email account
(If you are unsure of this password, Log into your WebsiteBox Account > In the WebsiteBox Control Panel click on the Email App > Account Management > And locate the password there.)
Reply-to address: Your Yahoo Mail
Deliver Email to: Folder of your choice (Inbox by default)
POP Server: mail.websitebox.com
Deselect the options: Use SSL and Use Filters
Select Override default POP port 110
Select Leave Email on POP Server

Save when you are done.





5) Yahoo will send you a Verification Email to your WebsiteBox email. Make sure to verify it







Notice that while your email is not verified, a Not Verified message will be displayed beside your WebsiteBox email





After the verification no message is displayed.


6) That's it! Your WebsiteBox emails will now be sent to your Yahoo mail and can be replied using their SMTP outgoing server!

One custom branded email address (You@YourDomain.com) is included with your WebsiteBox account. Extra email accounts are provided in groups of 5. There is a one time fee of $99 for 5 extra email accounts.

1) Log into your control panel at https://www.websitebox.com/login.php

2) Open the Email App




3) Click Account Management on the left hand side




4) Press Add Email then select the user, account name, domain, and account password. Press Update and Submit when you are done.

PS. If you don't see anything under USER, go back to your Roster/Profile app and create the agent first.



Your WebsiteBox email address will now be created.

Top Questions:
Q: The domain name I want to select is greyed out?
A: The MX record is pointed to another provider. You will need to create the email address from their end.

Q: I want to create the email address [email]support@websitebox.com[/email], what should I type in the Account field?
A: Type "support" without quotes, and select WebsiteBox.com as the domain name

1) Log into your control panel

2) Select the listings App




3) Select Manage MLS on the top left, and press add new mls.



4) Select Add New MLS

5) Select the MLS from the drop down menu



6) Enter the Office ID and Agent ID. If you don't have this information you can press the "lookup" button to do a search for yourself.

PS. The lookup function relies on the listing data from the MLS. If you don't have any active listings under your name, then we will not be able to lookup your credentials. In that case, we recommend you to contact your Broker or your MLS for your credentials.

Once this is completed you will automatically be e-mailed the paperwork that you must complete and return to us for review. This process takes between 2-6 days.

1) Log into the WebsiteBox website.

2) Open the Websites App and click the website thumbnail image to open it in editing mode.




3) Navigate to the page where you would like to add an IDX Search Gadget [Home in this example]

4) Click on Insert Content > Select the IDX Gadget option.




5) Select the Search Gadget Type > Select Your MLS from the drop-down menu [Supplemental if you are using manually entered listings].




6) Scroll down to the "Tabs" section and highlight the Search and Details tabs you would like to have [Tip: you can hold CTRL+ arrow up/down to multi-select]




7) Scroll further down to the "Options" section for additional customization [i.e. Search Types / Default View / Sort By etc] > Submit when you are done.




8) That's it! An IDX Search Gadget will be added to your website

1) Open the control panel and select the websites app.




2) Click on the image of your template, to open the website in editing mode.




3) Locate the search gadget you wish to change, and press Edit above the gadget.




4) Set the MLS field to the desired MLS, and change any settings needed. Press submit, your gadget will now display listings from the desired MLS instead of the manually added listings.

You can manually enter a listing (Supplemental listing) by following these steps:

1) Log into your WebsiteBox control panel and select the Listings App.




2) Select Add Listing on the top left of the Listings App Window.




3) Enter the relevant information for the listing on the various tabs and press submit. The listing is now added to the system and can be displayed through IDX Gadgets.




Display the listings that you have manually entered (Supplemental Listings):

1) Add/Edit an IDX gadget under the edit mode of your website;

2) Select a Type of your choice (in the example Show Case Gadget);

3) From the MLS drop-down, select the Option SUPPLEMENTAL;

4) Submit when you are done;



5) That's it! Your Supplemental listings are now going to be displayed on your website.

650 King St West and 95 Bathurst do not "catch" in the IDX gadget

650 comes as a strong, not address, giving all *650* addresses

95 Bathuerst does not show at all. Had an issue with this address before, reported, allegedly fixed...

my page: http://kingwestrealestate.com/Communities/King-West/650-King-95-Bathurst

proper page: http://www.torontocondoteam.ca/650-king-st-west-95-bathurst-st

How to create a custom IDX gadget

If you wish to have a custom idx gadget for specific types of properties, you can take the following steps to setup the IDX Gadget:

1) Log into your control panel at https://www.websitebox.com/login.php

2) Open the Websites App




3) Double click on the image of the website you wish to edit




4) Navigate to the page where you wish to insert the IDX Gadget (Office Listings in the Example below).




5) From the menu above click on Insert Content and choose IDX Gadget




6) In the IDX configuration window select set the type to results gadget

7) Under MLS choose your MLS from the drop down menu.

8) Under Display choose Customized Results, then click on the button to the right called Set Criteria.




9) In the set Criteria area, choose the way you would like the gadget to find results for you by city, by zip, etc.




10) Click submit




11) Remember to publish your website once you have made your changes so it will appear live on the web.



We are proud to announce that we have completed our biggest IDX update to date! You can now add a tab to your IDX gadget called "ANY" which will allow users to search listings using any criteria they want! That includes: address, point of interest, main intersection, neighborhood, zip/postal code, city, proximity etc.

You can add this tab to your IDX Search in 4 easy steps:

1) Log into your WebsiteBox account and click on the Websites icon




2) Click on the thumbnail image to get into the edit mode of your Website




3) Click on the Edit button located on the top left corner of the IDX Search gadget of your choice > highlight the tab "By Any" (You can multi-select by holding the CTRL key) >Submit when you are done.




4) That's it! The "Any" tab will be added to this IDX Search, allowing users to search listings using any criteria they want.




PS. Remember to Publish your project in order to apply the changes to your live website.

Image rets link appears incorrect, property images not showing.

The rets image link uses the MLS# but is appending the number in front with 2 extra digits.

For example the MLS# is 1038835, but the number in the image link has an additional 10 at the front making it 101038835.

Example listing page:
http://www.buychautauqua.com/listing?address=28-Pullman-Jamestown-NY-14701&mlsno=1038835&info=info&idx=1452805247#
MLS#:
1038835
Rets link for image:
http://rets.softmls.com:6103/objects/Property/Photo/101038835/1

Whether you are trying to display an external webpage on your own, or display your MLS’ IDX links, knowing how to use an Iframe can be an imperative to your WebsiteBox website.

What is an Iframe?
An IFrame (Inline Frame) is a website or document embedded inside another website.




How does an Iframe work with my MLS?
Most MLS boards provide a free IDX link that can be framed on your website to provide IDX search if the MLS is not available through WebsiteBox. This can be a great solution if you are waiting for us to try and establish a relationship with your MLS!


Adding an Iframe to WebsiteBox

1) Log in to the Control Panel and select the Websites App and edit the website.



2) Navigate to the page you wish to add the Iframe to using the drop down menus on your site.

3) Select Insert content on the top right, and choose "Frame a URL"




4) Enter a title for the Gadget if you wish, and select Header enabled (only if you entered a title)

5) Set Scrolling to yes. This will enable customers to scroll down the page you are framing.

6) Enter the link into the URL Code field. Press submit. Your Iframe is now added and can be moved around as needed.




Alternate Method

If the framing gadget is not iframing your IDX search properly, you can also use our Script Gadget with the iframe HTML code. Here is a video on how to use the Script Gadget:



<iframe src="your_link" width="1000" height="777">
</iframe>
Just replace where it says your_link for the link you would like to frame and the numbers in the width and height attributes to size it properly.

For more information on how to iframe a link, this website is a great source:
http://www.w3schools.com/tags/tag_iframe.asp

Here is how you can easily add a map to your website, like the one found under your "Contact" page:

1) Log into your WebsiteBox account and click on the Websites app.




2) Click on the thumbnail of your website to go into the edit mode.




3) Click on the page where you would like to add the map ("Contact" page in this example).




4) Click on Insert Content > Map Gadget .




5) Add the address of your choice in the field above the map and click on submit when you are done.



That's it! A map for that location will be added to your page!

1) Log into your control panel and select the websites app. Double click your website to open it in editing mode.




2) Navigate to the page containing the testimonials, and press edit above the testimonial.




3) Edit the text, and press submit. Your testimonials are now changed.

You can create your own Custom Contact Box with your picture on it, in a few easy steps:

1) Log in to your WebsiteBox account at https://www.websitebox.com/login.php

2) Click on the Websites App




3) Now click on the "mini template" of your website to get into the edit mode.




4) Click on Insert Content > select the Enter Custom Content option




5) This will bring up a “Customize your Content” box. Click on the HTML button > copy and paste the code below > Click on Update > Submit.



<div style="float: left; margin-right: 5px;"><span class="WSBX_FS11"> <img style="width: 134px; height: 142px; margin-left: 5px; margin-right: 5px;" src="http://data.websitebox.com/data/users/0000/994/uploads/Rui-profile-picture.jpg" alt="photo.JPG" /> </span></div>
<div style="float: left;">

<p style="text-align: left;"><span class="WSBX_FS12"> <strong>Your Name Here</strong> </span></p>
<p style="text-align: left;"><span class="WSBX_FS11"> <strong> XXX-XXX-XXXX  Office </strong> </span> <br /> <span class="WSBX_FS11"> <strong> XXX-XXX-XXXX  Fax </strong> </span> <br /> <span class="WSBX_FS11"> <strong> XXX-XXX-XXXX Business </strong> </span></p>
<p style="text-align: left;"><span class="WSBX_FS11"> <strong>

<a href="YourEmail@DomainName.com"> YourEmail@DomainName.com</a> </strong> </span></p>
</div>








6) You will now have a contact info box that you can customize with your contact information and image. You can customize it by clicking on the Edit button.




7) To enter your photo, right click on the image > select ImageManager > Replace Image.




8) On the new window, click on the Upload button > Choose files > Select an image from your computer to be uploaded.



You will want to have your image sized to 110 x 140 pixels to fit the box.

Click on Submit when you are done.



Your custom contact info box is now completed!

1) Go to the Documents app and upload your MP3 file in there. (Max size: 10MB, File Format: MP3 only)



2) Click GET URL, copy and save it. We will need this later in the tutorial.

3) Go back to the Control Panel and click Websites icon




4) Click on the "Mini Template" of your Website to get into edit mode:




5) Select Insert Content > click on the Enter Custom Content option



6) Click the HTML button to access the HTML editor.





7) Copy the code below on the box provided. If you don't want to autoplay the music, simply delete the text autoplay from the code below.


<audio controls autoplay> <source src="https://www.websitebox.com/file/3733/Sound.mp3" type="audio/mpeg"> </audio>


8) Replace the text

https://www.websitebox.com/file/3733/Sound.mp3

with the URL you have from Step 2.

9) Hit submit on all windows when you are done.

To add a web page to the current website please take the following steps:

1) Log into your control panel at https://www.websitebox.com/login.php

2) Open the Websites App and double click on the image of your website to open it



3) From the top menu click on Navigation




4) Now click once on the page you wish to add the new page under, and press Add page.




Note: You have now created a page called something like New Page under the main link. You just need to browse to the new page you have added as you normally would browse to a web page to edit and update the new page.


How to change the name of a page on your website:

1) Click on the Websites icon on your Control Panel




2) Left-click on the "mini template" to go to the edit portion of your website




3) Click on the page you would like to change the name (i.e. "News")




4) You will notice that the "Page Name" field matches the name on your website




5) Rename the "Page Name" field (i.e. Events), and you will notice that the name of the page on the website will be automatically updated!



Note: Page name and Title are two separate fields. You only changed the page name, if you want to update the title as well see this link

1) Log into the WebsiteBox website.

2) Open the Websites App and click the website thumbnail image to open it in editing mode.




3) Press design on the top left and select header.




4) You can click on Edit under an existing image, or add a new one by clicking on Add Object




5) Select the option "Video with Content" from the Select Object Settings menu




6) Go to your YouTube video > Click on Share > Embed > Copy the src URL starting from the www until before the quotations ".




7) Paste that URL you copied into the Video URL field and submit when you are done.
[You should also add a title, sub title, button text and button URL]




8) That's it! You now have a video added to your header.



Related Links:
How To make the header photo invisible on some pages http://ow.ly/OKo0Y
How To Add an IDX Search to Your Header http://ow.ly/OKqTX
How To Add/Edit Your Profile Information To Your Header Photo http://ow.ly/OKr12
How To Change The Header Picture http://ow.ly/OKrdD

Adding a Youtube Video

Follow these 7 simple steps to add a video hosted by YouTube

1) Go to YouTube and open the video you would like to add to your website.

2) Under the video on the YouTube video page select “Share” then “Embed” to reveal a box filled with some code.



3) Highlight this text, right click with your mouse and select Copy.

4) Log into your WebsiteBox Control Panel and open your website in edit mode.

5) Press Insert Content -> Enter Custom Content. This will bring up a box with a text editor.




6) Press the HTML button on the text editor, and enter the code into the box that pops up. Press update.




7) The video will appear in the text editor, allowing you to change its size, shape, and adding any other information. > Submit when you are done.


Vimeo Video Share

On Vimeo, the share option is located on the top right side:

1) Log into the WebsiteBox website.

2) Open the Websites App and click the website thumbnail image to open it in editing mode.




3) Press design on the top left and select header.




4) You can click on Edit under an existing image, or add a new one by clicking on Add Object




5) Select the IDX Quick Search option from the Select Object Settings menu




6) Change the IDX Settings to your liking






7) Select a Position [Full Overlay in this example]




8) Choose a Title and Submit when you are done.




That's it! You now have an IDX Search added to your Header Photo!



Related Links:
How To make the header photo invisible on some pages http://ow.ly/OKo0Y
How To Add a Video To Your Header http://ow.ly/OKqNe
How To Add/Edit Your Profile Information To Your Header Photo http://ow.ly/OKr12
How To Change The Header Picture http://ow.ly/OKrdD

What is an RSS Feed?

RSS is short for Rich Site Summary, which is a format used to publish frequently updated works—such as blog entries, news headlines, audio, and video. Basically it is a list of all of the recently published items from a web page which contains a full or summarized version of the text.

Locating an RSS Feed

1) Open the website you would like to get a feed from.

2) Locate the Orange RSS Logo and click on it, this will bring you to the XML feed page.



3) Click into the address bar and copy the URL located here. This is the URL you will require when adding the feed to your WebsiteBox website!




How to add a new RSS feed to Your WebsiteBox Website

1) Open your website in editing mode from the control panel.

2) Go to the page you wish to add the feed to.

3) If there is an existing RSS feed Press Edit above the feed. If not press Insert Content -> RSS Gadget.




4) Enter The RSS Feed Name and the URL for the feed. Press Submit, The feed is now added to your website.




Top Question:
Q: I added a link but it's not displaying anything?
A: Make sure it's an actual RSS feed link. Using a regular link from Google will not work.

1) Log into the WebsiteBox website.

2) Open the Websites App and click the website thumbnail image to open it in editing mode.




3) Press design on the top left and select header.




4) You can click on Edit under an existing image, or add a new one by clicking on Add Object




5) Select the Picture with Profile option




6) Make your choice of Position




7) Edit the content information

[You can change your profile photo by clicking on it - size: 110 x 140 pixels]




8) Submit when you are done.

That's it! There are many different types and styles you can use to add your profile to your header.








Related Links:
How To make the header photo invisible on some pages http://ow.ly/OKo0Y
How To Add a Video To Your Header http://ow.ly/OKqNe
How To Add an IDX Search to Your Header http://ow.ly/OKqTX
How To Change The Header Picture http://ow.ly/OKrdD

1) Click on the Websites App on your Control Panel




2) Left-click to highlight the Website you would like to Remove and click on "Remove Website"




3) Click on "New Website" or "Add Website"




4) Fill-out the 4 steps to create your New Website, and Submit it when you are done.




5) Your new Website will be Created!




6) Always when you would like to make any changes to your Website click either on the "mini template" OR "Edit Website"

This tutorial will show you how to first upload an image and then set the alignment. If you already have the image in place, jump to Step 8.

1) Click on the Websites icon on your Control Panel:




2) Click on the "Mini Template" of your Website to get into edit mode:




3) Click on the page where the banners will be added (i.e. About Me)




4) Select Insert Content > click on the Enter Custom Content option



5) Click on the image icon on the text editor > click on Upload > Choose the file (banner image) that will be added:



6) After having selected the file, click on Upload to Server



7) Once the image is uploaded, click on the image to add it:



8) Now you will highlight the image that has just been added, right-click and select Insert/Edit Image:



9) Go to the Appearance tab. A preview window is displayed on the left.

Alignment: Set this to Left or Right [or anything you want]
Dimension: Leave this blank

Vertical Space: Sets a boundary on the top and bottom of the image. Recommended value: 5 pixels
Horizontal Space: Sets a boundary on the left and right side of the image. Recommended value: 5 pixels

Border: Applied before the set Space. You can set the value you want and edit the border color as shown in the screenshot.
Class: Do not touch this
Style: Edit the color but leave the rest untouched



10) Once you are done, hit Update and Submit on the previous window.

1) To change the color of a table cell (or the entire row like in this example), you have to first click on the cell that you would like to edit and then click on the table row properties button. In the Background Color field type the # sign followed by the color code of your choice.




2) If you don't have the color code, you can click on the color pallet icon beside it, and search for the color code using the color-chart:






3) Submit the changes when you are done

1) First add the mortgage calculator to your page by clicking on Insert Content and selecting the option Mortgage Calculator. [Or simply edit an existing mortgage calculator on your website]




2) Choose your Region (US/Canada) > Select a type of Calculator > and click on Set Defaults




3) Enter the default data you wish to display on your mortgage calculator > Click on Set Defaults when you are done




4) That's it! Your mortgage calculator on your website will display these values to assist users filling it out.



-----------------------------------------------------------------------------END OF TUTORIAL--------------------------------------------------------------------------

1) Log into the WebsiteBox website.

2) Open the Websites App and click the website thumbnail image to open it in editing mode.




3) Press design on the top left and select header.




4) You can click on Edit under an existing image, or add a new one by clicking on Add Object




5) Click on Change Image




6) Now you can either select an image from our library or upload your own photo.




7) Press Submit on all windows to save your changes.

Image sizes if you are uploading your own photo:
- Full Screen images should be sized to 1038 x 400 Pixels,
- Images with content should be sized to 640 x 400 Pixels.

Related Links:
How To make the header photo invisible on some pages http://ow.ly/OKo0Y
How To Add a Video To Your Header http://ow.ly/OKqNe
How To Add an IDX Search to Your Header http://ow.ly/OKqTX
How To Add/Edit Your Profile Information To Your Header Photo http://ow.ly/OKr12

1) Log into your control panel at https://www.websitebox.com/login.php

2) Open the Websites App and double click on the image of your website to open it




3) Select Design and from the drop down menu click on Layout




4) Click on the template you would like to use
(you can also click on the icon to preview a sample of that template).




5) Once you have made your selection just click on Submit on the bottom right to view your new template

1) Here is the name that I currently have being displayed on the browser's tab:




2) Click on the Websites App on your Control Panel




3) Double-click the "mini template" to open the editing area of your website.




4) Click on the "SEO" button located on the top of your screen.




5) Change the text you have in between the "title" tags to what you would like to be displayed on the browser's tab.




6) "Publish" to save the changes when you are done.




7) Congratulations! The tab title has been changed!

1) Log into your WebsiteBox Account: https://www.websitebox.com/login.php

2) Click on Account > My Password



3) Follow the instructions on screen and click on "Save Changes" when you are done.




That's it! You have successfully changed the password of your WebsiteBox account!

1) Click on the Websites app




2) Click on the mini-template of your site




3) Find the gadget you want to copy and click on the Copy button just above that gadget.




4) On the settings page you can select any page you want to copy this gadget to by putting a check mark in the box beside that page. Click Submit when you are done.




5) Once you have done this you can then go to the page you copied the gadget to and move it to wherever you want it on that page.

Creating banners on your WebsiteBox site is extremely simple! Here are the steps:

1) Click on the Websites icon on your Control Panel:




2) Click on the "Mini Template" of your Website to get into edit mode:




3) Click on the page where the banners will be added (i.e. About Me)




4) Select Insert Content > click on the Enter Custom Content option



5) Click on the image icon on the text editor > click on Upload > Choose the file (banner image) that will be added:



6) After having selected the file, click on Upload to Server



7) Once the image is uploaded, click on the image to add it:



8) Now you will highlight the image that has just been added, and click on the hyper-link button (chain icon):



9) In the Link URL field, insert the URL the image will be linked to.

Protip 1: You can configure the Target field to control if the link will be opened as a new tab or window.

Protip 2: If you want to link to another page of your site, simply use the Link List. [Arranged alphabetically]



10) Remember to Publish your progress in order to apply the changes to the live website:



11) Your banners will be added and hyper-linked on your live website!

Here is how you can create a dedicated page on your website for a community:

1) Under the edit mode of your website click on the "Navigation" button

2) Add a new Sub-Page under the Main Community tab.




3) Go to the new page you added, and rename it to your community name (ie. Toronto)




4) Under that same page, click on "Insert Content" > "Create a Community"




5) Select to Display a "Single Community" and select the community related to that page from the next drop-down menu > Submit when you are done.




6) That's it! Now you have a single community added to a sub-page

To use an anchor in one custom text box to another custom text box just follow the steps here:

1) Click on Websites



2) Click on the picture of your template



3) Click on Insert Content



4) Click on Enter Custom Content



5) Click on the picture of an anchor.



6) Enter the name of your anchor and then click on insert. Then click on submit for the custom content box once all changes are made.



7) Then create the second custom content box. Once that is done type out the text you want to be clickable.

8) Then you click on the HTML button.



9) Enter the HTML code as you can see in the image below: <a href="#Top">Top of page</a>
You just need to replace Top in my example with the name of the anchor you created exactly as you created including capitalization.



10) Click on Update and then submit the text box once all other changes have been made.

The link will now take you to the point on the page where the named anchor was created by you!

1) Edit your website from the websites app on the control panel. Navigate to where you would like the custom form.

2) Press Insert content > Embed a form. This will open the “Insert a Form or Customize your Website Forms” screen.




3) From here you may choose to add an existing form by selecting the radio button on the left of the form and pressing submit. If you wish to create a new form press the New Form Button.




4) You may enter the Gadget name on the top, and choose to enable the header. Once this is done click Form Properties. From here you may Enter the form title as it will appear in the forms list, turn on a password for the form, spam protection, the text showing around the form, and limit of the entries per user.

Protip: You can use the "Redirect URL" function to initiate a file download (Using the URL of the document) or redirect clients to another page of your site (Using the URL from your live site)

Press Submit when you are done.




5) Press the add field button, and insert the fields you wish to add. There are several form fields pre built such as name and phone number. Once the field is added you may change any properties by pressing the green pen icon above it to the right. This will open the properties for that field. Edit them as you wish and press submit to continue.




6) When you are satisfied with the look of your form, press submit. The form will now be available in the list, and can be selected using radio buttons and inserted.

Your custom form is now available!

-----------------------------------------------------------------------------END OF TUTORIAL--------------------------------------------------------------------------

Warning: Deleting a page will delete all contents within the page. If you are planning to use the page later on, simply HIDE it.

1) Log into your control panel at https://www.websitebox.com/login.php

2) Open the Websites App and single click on the image of your website to open it




3) From the top menu click on Navigation




4) Now click once on the page you wish to delete and press Delete Page. Once you are done, press Submit




Note: You cannot delete Main Tabs. If you wish not to show them, simply put a check mark on the HIDE box.

Note: If you need to re-purpose one of the Main Tabs, you can rename them by following the link below

https://www.websitebox.com/forum/showthread.php?63-How-To-Rename-a-Page

1) Log into your control panel at https://www.websitebox.com/login.php

2) Open the Websites App and double click on the image of your website to open it




3) From the top left click once on Design > Footer. This will open a window with a number of footer layouts.




4) One layout should already be selected and have a radio button to the top left marked off. Press edit under this layout, and you will be able to change which gadgets display on the footer, and the information they display.







Top Question:
Q: I added my link on Facebook Box but it's not displaying anything?
A: Facebook Box was designed so your clients can leave a like on your FB page without leaving your WebsiteBox site. That said, this will only work on a Fan Page site, not a Personal page.

Q: Why are texts getting cut off or displayed in an odd way?
A: Most likely a bug on the text formatting of the site. Send a support ticket to us and we'll fix it right away.

Accessing the "Edit portion" of your website:

1) Click on the "Websites" icon on your Control Panel




2) You have two options to access the "Edit" portion of your website.

-1st Option:
Just click on the "mini template" thumbnail of your website




-2nd Option:
Click on an empty area to right of the thumbnail to highlight your website, and then click on "Edit Website"




That is it! You are now in the "Edit portion" of your website where you can customize it to your liking

WebsiteBox has now integrated with "FindTheBest" providing a new feature to the Community Gadget. This will give you a lot of statistical data for your community pages such as: Market, Demographics, Schools, Transportation, and Weather.

Keep in mind that new website accounts will have this feature enabled by default.

If you are an existing user and would like to enable "FindTheBest" for your communities, you can do it in a few easy steps:

1) Log into your WebsiteBox account and click on the "Community" app on your control panel



2) Edit the community of your choice > click on the "Highlights" tab > Enter the community location and select the tabs/data you'd like to display [school, weather, transportation, demographics, and market] > Submit when you are done.




3) That's it! FindTheBest will be enabled for that community on your website!



-----------------------------------------------------------------------------END OF TUTORIAL--------------------------------------------------------------------------

You can hyper-link a word to a page in 4 easy steps:

1) Highlight the word you would like to link, and click on the "chain" icon.




2) Insert the URL of the page you would like to have linked to that word under "Link URL" and click on "Insert" when you are done.

Protip 1: You can configure the Target field to control if the link will be opened as a new tab or window.

Protip 2: If you want to link to another page of your site, simply use the Link List.
[List is arranged alphabetically]

Protip 3: Want a clickable email address? Use the Link URL MailTo:email@DomainName.com [eg. mailto:support@WebsiteBox.com]




3) Publish the website to apply the changes




4) The word will then be linked to page!

1) Log into your WebsiteBox account and click on the Documents App on your Control Panel




2) Click on Add a Doc and locate the PDF file on your computer




3) Click on the Get URL button for the document you have uploaded, and copy the URL generated




4) Copy the code below, replacing the https://www.websitebox.com/file/994/samplepdf.pdf for the URL you copied.

<iframe src="http://docs.google.com/viewer?url=https://www.websitebox.com/file/994/samplepdf.pdf&embedded=true" width="330" height="500" style="border: none;"></iframe>

5) Go back to your Control Panel and click on the Websites App




6) Click on the thumbnail of your website to go into edit mode




7) Click on Insert Content > Insert Script Code




8) Paste the iframe code you copied into HTML/Script Code box and click on Submit




9) That's it! Your iframe document will be iframed and available to view on your website!




PS: You can re-size the document view by clicking on the edit button on the top left corner of that content box and changing the width and height values (in pixels).

1) Go to Design > Header




2) By default "All Pages" is selected to display the header photos as you can see in the image below.




3) You can select the page that you do not wish to have the slider photos being displayed (Buyers in the example below), and then select the option "Do Not Display any Images on this Page"




4) Done! After you "Publish" the changes you will not find header photos on the specific page!


Related Links:
How To Add a Video To Your Header http://ow.ly/OKqNe
How To Add an IDX Search to Your Header http://ow.ly/OKqTX
How To Add/Edit Your Profile Information To Your Header Photo http://ow.ly/OKr12
How To Change The Header Picture http://ow.ly/OKrdD

There are three main types of logos that you can manage using your WebsiteBox website, and they can all be easily accessed under the Design options. Here is how:

1) Log into your WebsiteBox account and click on the Websites App




2) Click on the website thumbnail image to go into edit mode




3) Click on Design > Logo Settings > Here you will find the following options:

Website Logo
This is the branding logo that will be displayed on the top of your website (size: 259 x 100 pixels, image format: PNG or JPG)




Designation Logos
These are the MLS designation logos displayed on the footer of your website




Fav Icon
This is the logo that will be displayed on the web-browser's tab when accessing your website (size: 16 x 16 pixels, image format: PNG)




Top Question:
Q: I uploaded a logo but it doesn't show up on the website?
A1: You uploaded a file with an incorrect file type. Follow the correct file type and upload again.
A2: You uploaded a file that is way too big for the system. Resize the image and upload again.

1) Log into your control panel at https://www.websitebox.com/login.php

2) Open the Websites App and single click on the image of your website to open it.




3) Locate the gadget that you want to move and place your mouse cursor on the word MOVE.




4) Now Click and Drag it to the new location until you see a White Box. This white box indicates the new position of the gadget. If you let go without seeing the white box, the gadget will go back to its original position.





Note: You can also use the ARROW BUTTONS to move the gadget around. For example, pressing the arrow down will cause the gadget to move one position down.

You can now easily password protect a page on your WebsiteBox website, or have it redirected to a URL.

To Password Protect a page follow these steps:

1) Click on the Websites App on your Control Panel




2) Click on the thumbnail of your website to get into the edit mode of your website




3) Click on the Navigation button located on your toolbar.




4) To Password protect a page:
First check mark the the box beside your password > click the space to the right of it, to enable the password field where your password will be entered > Enter the password of your choice (in the example below: password) > Submit when you are done.

[ATTACH=CONFIG]1050[/ATTACH]


5) Publish in order to apply the changes to the live website




6) That's it! Now the page of your choice is password protected!




To Redirect a page of your website to a URL:

1) Follow steps 1 to 3 described above

2) First check mark the the box to the left of "Redirect to External URL" > Click on the space to the right of it, to enable the field where the external URL will be entered > Enter the complete URL (in the example below: CNN) > Submit when you are done.




3) Publish in order to apply the changes to the live website




4) That's it! Now that page on your website will be redirected to a URL when your visitors click on it!

1) Log into your control panel at https://www.websitebox.com/login.php

2) Open the Websites App




3) Double click on the image of your website to open it

4) From the top menu bar towards the left click on Publish




5) Select Preview. You will now see your website as it will look live!

1) Click on the Websites icon




2) Left-click on the "Mini template" to get access to the edit portion of your website




3) Click on the "Publish" button on the top of your screen.




4) Make sure your domain name is selected, and click on the "Publish" button




5) If you would like to see how the website looks like on the browser, click on "Yes, View Site"




6) That is it! Your website will go live and open on your browser!

1) Click on the Websites icon on your Control Panel




2) Left-click on the "mini template" to go to the edit portion of your website




3) Click on the page you would like to change the name (i.e. "News")




4) You will notice that the "Page Name" field matches the name on your website




5) Rename the "Page Name" field (i.e. Events), and you will notice that the name of the page on the website will be automatically updated!



Requirements:
-> Minimum of 4 Characters
-> Maximum of 50 Characters
-> Letters and Numbers only. No special characters allowed
-> No two page can have the exact same name

Note: Page name and Title are two separate fields. You only changed the page name, if you want to update the title as well see this link

1) Click on your Websites app.




2) Click on the thumbnail to get into the edit mode of your website.




3) Edit the content box that has the image you would like to replace (in the example the image under For Buyers).




4) Right-click the image to be replaced > Select ImageManager > Replace image




5) A window with your uploaded images will be displayed. In there you can either Upload a new image or use one that has already been uploaded.
Just click on the icon in the lower-right corner of the image that you'd like to use.




6) And select the Insert option.




7) That's it! The image selected will replace the previous one! Remember to Submit when you are done.




Related Links:

How To Create an Image Hyperlink (continue from Step 8 of this link

http://ow.ly/OKv7f)

1) Log into your Control Panel

2) Click on the Websites App

3) The Archive is located on the left side of the screen. Just double-click the date/time you'd like to roll back your Website project.

1) Login to Google Webmaster tools by following the link below:
https://www.google.com/webmasters/



2) Make sure you are on the HOME tab, and then type your website's domain name and click ADD PROPERTY



3) Go to ALTERNATE METHODS and select HTML tag. Copy all the code within the box. Keep this window open, you will need this later.



4) On a new window, Login to your WebsiteBox Control panel, go to Websites app, then click on the thumbnail of the site you want to work on.



5) On the top left, click SEO



6) Make sure you are on the HOME page. Copy the code on the very bottom portion and hit Submit. Make sure NOT to overwrite anything.



7) Click Publish button, place a check-mark on the domain you want to use and press Publish.



8) Go back to Webmaster tools. And click VERIFY.



9) You should see the success message like the one below if everything was done properly.

Here is a complete guide of all image sizes pre-loaded into your WebsiteBox website:


- Header Image: 1038 x 400 pixels




- Logo Size: 259 x 100 pixels




- Profile photo [for all profile photo areas]: 110 x 140 pixels




- Community Image: 338 x 222 pixels




- Banner Images on the Buyers / Sellers pages: 478 x 214 pixels




- "For Buyers" & "For Sellers" images on the Home page: 314 x 200 pixels




- Full Background Image [not tiled]: 1920 x 1200 pixels

1) Open the Community Gadget on the control panel to open the “My Communities” window.




2) Select the “Add Community” button on the top left of the communities screen. This will open the “Add a Community” screen.




3) If you wish to get all of the data automatically for this community from Wikipedia, enter the community name and press “Get data from Wikipedia”. If successful the screens will fill themselves out with the relevant data. If not you may receive an error.





4) If you wish to enter the information manually, you may do so. General community information may be entered into the details box on the Info tab, and the IDX query can be selected by pressing the “Listing Query” Button.




5) If entering manually, use the tabs along the top of the screen to enter any desired highlights, Map information, Images or videos on the Media Tab, or Meta Tags for SEO on your communities pages.




6) Set the Status to Published on the top right of the info tab to ensure that it is published onto your website and press submit. Your community is now created.



Protip:
You can use the Website Project to sort out your communities into specific groups. You can create more groups by clicking Add Group

Blogging is comprised of two section for WebsiteBox. The Blog app and the Blog Gadget

Blog App -> Go here to add/edit/delete any information on the blog such as wordings, pictures, or listing parameters.
Blog Gadget -> Go here to change how your blog gets displayed on the website.



Blog App - Introduction



To open the blog app select the blog icon on the control panel. Once the app is loaded you will be able to add, edit, delete, sort and publish or un-publish a blog.


Blog App - Adding a Blog Post

1) Place a checkmark in the box beside the post.

2) Press Edit Post, this will open the Edit Blog window in which you can make your changes.



3) Start writing the post by entering the title into the long text box at the top of the page. This is the title that will be displayed to viewers, so make sure its eye catching!

4) Use the large content box to enter your blog post. You can use the text tools directly above to add images, links, tables, change the font, and much more.

5) Enter a picture for the post by uploading a Pic in the settings section. This will be the main image displayed for the blog when it is previewed, and the first thing a visitor sees when opening the blog! The recommended photo size is 341 x 267 Pixels.

6) Select a Category for the post. This will help you and your visitors sort the blog entries, and find what they are looking for.

7) Change the blog status to Published. This will make the entry go live, and customers will be able to view it from your website. If you are not quite done with the blog yet, and don’t want anyone to see it make sure to choose Draft.

8) Make sure to set an IDX Query. This will choose what listings are displayed around the bottom of your blog. Do your best to make the listings as relevant as possible to the post.

9) Press submit. Your blog is now posted!


Adding the Blog Gadget to your Page

The Blog gadget simply reads information from the Blog app. This allows you to display your blog on multiple pages of your site.

1) Go back to your Control Panel and click on the "Websites" icon on your Control Panel




2) Click on the "mini template" thumbnail of your website



3) Go to the page you intend to display your blog.

4) Look on the center top, click Insert Content > Blog Gadget.






Theme: Hover your mouse on the wording to get a preview
View Listings on: Sets the location where listings will be displayed
No. of Posts: The number of posts that will be available to the gadget. (eg. If you have 40 articles, and you select 5 here, only the latest 5 will be displayed)
Category: This is used for sorting. The categories you created will be on the LEFT. Categories on the RIGHT is what will be displayed on the Blog Gadget.

5) Once you are done. Hit Submit.


Top Question:
Q: I created an article but it's not showing up on the Blog Gadget?
A: Make sure the status was set to Published. See Step 7

To manage your campaigns you can take the following steps:

1) Log into your control panel at https://www.websitebox.com/login.php

2) Open the Campaigns App



3) Click once on the Campaign you wish to manage to highlight it

4) Now click Manage Actions at the top of the page.



5) Here, you will see the list of emails associated with that campaign. To the right you will find the Setting button. Press this you will be able to edit the email content.





Adding Subscribers to a Campaign:

When adding contacts to a campaign please ensure they are added to the Contacts App in the CRM portion of your control panel.

1) Click the subscriber’s link under the desired campaign.



2) Click on Add-Subscriber.



3) Then choose those who you would like to add to the campaign, then click submit.



How to add a Signature:

In order to update or create a signature for your campaigns you will want to take the following steps:

1) Open the Campaigns App from the Control Panel.



2) Press Signature Settings at the top of the page to open the Signature Settings window.



3) Enter the Signature name and text, and press submit.

Google Analytics tracking code installation:

If you wish to track hits to your website and other information about visitors to your website you can use a free service provided by Google called Google Analytics. You sign up for a Google Analytics account with them first, they will then provide you with a Tracking Code.

You can sign up for a free Google Analytics account at http://Google.com/Analytics

Once you have the Tracking Code you would then provide it to us through your control panel.

To enter your Google Analytics Tracking Code to your website you will need to take the following steps:


1) Sign up for a Google Analytics Account at http://Google.com/Analytics



2) Acquire the unique UA Number from your Google Analytics Account



3) Open the Control Panel and go to the Google Analytics App



4) Insert the UA code into the Analytics Code field, and Submit the changes.



5) The code will be applied to your site once published. Google takes up to 24 hours to detect the code and provide you with the site statistics. All data can be viewed by logging in to your Google Analytics account.

The Lead Capture app is a great way to get people to give you their information so you can follow up later on with them. It does this by allowing you to force them to register after a specified amount of searches or viewed properties. However while it does this it also adds value to your site for your visitors as well. This app does this by giving your visitors their own account where they can save searches and also create email alerts for themselves. Our lead capture app is a very popular extra and we get questions about it all the time so I thought it was about time we had a tutorial on how to use it with screenshots for each different option you have.

Features of the Lead Capture App

1) Click on the lead capture app from your control panel



2) On the left hand side of the box that comes up under each site you will see a check mark box to enable the feature on each of your sites.



3) On the right hand side at the top you will see the various ways you can get your visitor's information. There are options to make them register whenever they want to do a search, it can be voluntary, you can set it to force them to register after a preset number of searches or after a preset number of viewed properties.



4) On the right hand side near the bottom you will simply see the location that the log in option will show up on your site.



5) On the right hand side below the location option you will see an option referencing the cookie expiry. A cookie is a small file that is stored on the computer of anyone who logs into your site. As long as this file is valid they will not have to log into your site every time they return to your site.



Once you have the settings set how you would like them you can just click submit at the bottom to save them.

You can also enable the lead capture app and access the settings box from your websites app her as well



Once you have done this to enable your new lead capture app and get it set up just how you want it then it will show up on your site once you publish it again and look just like the screenshots below.





I hope this helps to answer all the questions you have about our wonderful lead capture app!

Get instant text message notifications every time you get a new lead or message on your WebsiteBox website. Research shows that 35-50% of sales go to the agent that responds first. Don't wait to get back to leads. You can setup this app in 2 minutes, here is how:

1) Open the Mobile Notifications App on the Control Panel.



2) Enter your mobile number, and set enabled to Yes.



3) Select your carrier from the list.



4) Press Submit. You will now get any new lead or message as a text message!

With the new integrated QR Code App you can generate QR codes for listings, your website and more! Here is how:

1) Log into your WebsiteBox account and click on the QR Code App



2) You can generate QR Codes for Listings and webpages. To create a QR Code for an specific listing select the For Listing option > Select a Domain name > Select a MLS > Select a listing from the drop-down menu or manually enter the MLS#



3) To generate a QR code for a page on your website, select the option For a webpage > Select a domain > Select the page of your choice from the drop-down menu



That's it! You can now download the generated QR Code and put it on business cards, flyers, for sale signs and much more!

1) To get started with the SEO App, click on the SEO icon on your Control Panel



2) Click on the New button under the SEO area to start a new campaign.



3) Enter a Campaign name (which could be anything you want), a Site Name (Any name of your choice), and your Websitebox URL under the Site URL area.



4) After that, click on the Keywords tab, followed by the button New.



5) Under the Suggestion Method drop-down, you will find 2 methods to track keywords. The 1st option will track keywords based on the content of the website of your choice. The 2nd option will find keywords based on terms that you will manually enter.

In this tutorial we will be using the 1st option Attempt to discover keywords from the site



6) In the Site URL field, insert the URL of a website which you believe has relevant keywords that can be used on your website as well (in the example we are using the URL of a competitor), and click Next.



7) The SEO App will track the most relevant keywords (keywords relevant for Search Engines) on the content of that website. Select the keywords that you believe are also relevant to your website and click on Finish.



8) Lastly, click on the Competing Sites tab



9) In the Site Name enter the name of a competitor, and under the Site URL enter its website address.



10) You can enter as many competitors as you would like for your campaign. When you are done, click on Save.



11) That's it! Your campaign has been created and now you have all the tools you need to improve your online presence.
Discover new keywords, outperform your competitors by understanding their strategy and get all the data you will ever need.

PS: The data analysis may take up to 24 hours to feed your website. You don't have to be logged in or even have your control panel opened while the data is analyzed.




How to add the relevant keywords obtained with your SEO app to your Websitebox website

1) Under a campaign you have created, click on Campaign Details and copy the keywords you have on the right-menu (it is a good practice to paste them into a text editor, such as notepad).



2) Go back to the main screen of your Control Panel, and click on the Websites App



3) Under the "edit mode" of your website, click on the SEO button and enter the keywords that are relevant to that page under the meta name keywords, separating them by "," (see image below)



4) Submit when you are done



5) That's it! Publish your website, and the new keywords will be automatically indexed by the Search Engines.




Search Engine Optimization (SEO) is a marketing strategy that involves a lot of time and effort. Google and other search engines are constantly updating their algorithm and changing the rules for SEO. However the best practices for SEO are well established and this tool will help you get off to a great start. By identifying keywords you should be targeting and what your competitors are doing you will have all the tools you need to get your SEO strategy off the ground.

This tutorial is only an introduction to the SEO App and the best way to use it with your WebsiteBox website. It only gives you the tools you need to get started with SEO but to actually understand the full scope of SEO we recommend that you check out the following link: moz.com/beginners-guide-to-seo

To remove a contact from the CRM you will need to take the following steps:

1) Log into your control panel at https://www.websitebox.com/login.php

2) Click on the Contacts App

3) Click once on any contact in the list to highlight them.




4) Press Delete.




5) When prompted, Select Yes.




6) The contact is now removed.


Note: To remove multiple contacts, hold Ctrl on the keyboard and click on each contact. When the desired contacts are selected, press Delete to remove the contacts.

1) Log into your control panel at https://www.websitebox.com/login.php

2) Click on the Documents App


3) At the top click on Upload




4) Select the file from your computer and click on Open

5) Once the file has been added you will have the ability to download the file, or get the URL, which can be framed or hyper linked to your website

Apps are special independent functions that operate together with your website. They are accessed through WebsiteBox control panel. 14 apps come with your website. These include such functions as managing listings, calendar, contacts and similar functions. Additional apps can be purchased independently.

The steps below will walk you through how you can create a "Meet the Team" section on your website and have all your agents displayed in it:

1) On the Control Panel, click on the Roster App.



2) It is under the Roster App that you will add/edit agents to your Roster.



3) Under the Edit Mode of the Website, select the page you would like to add your agents and click on Insert Content on the top right corner > Select the Agent Gadget option.



4) After Customizing how you would like to have the Agents displayed, click on the Submit button.



5) All the agents you have under your Roster will be added to your Website!
[You can also edit the agents information such as the picture, contact information, social media etc. under the Roster App].



Congratulations! Now you have all your agents appearing on your Website!

We hope not. Our entire business premise is based on offering a good value and being transparent in how we do business. There are extra fees for some add-ons, extras, and consumable items but we are always very clear about anything that will cost you more.

Absolutely. You can make changes to your page names, add pages, remove pages and edit the content within each page.

No. At this time, we only accept VISA or MasterCard.

Please do! The whole point of offering this type of value was to let realtors be aggressive about their use of the web. Get a site to promote every new property you list. Add a neighborhood site. Seriously, at $99 you can afford to have multiple sites. Keep in mind that you don't need to open a new account in order to purchase additional websites. Just login to WebsiteBox control panel and click on app store icon and follow the instructions.

No. The powered by link can't be removed at this time.

Yes. These are standard features within the WebsiteBox control panel. Click the "Campaigns App" inside control panel to access both functions.

Wouldnt that be wonderful! But, sadly, no. We want to keep our overhead low. In order to be comfortable that it is what we say it is, we would rather you just take your time and study our offers, see our demonstrations, or perhaps plan on talking to some of our many users. We can hook you up with some if you like. Also we offer a 30-day, no questions asked money back guarantee.

Problem fixes or minor functionality changes are made automatically and for no-charge. From time to time we will announce new versions of WebsiteBox which will have new apps, functions or additions to it if you decide to upgrade to the next version you must pay for it. You can always keep your existing version and are not forced into upgrading to new versions.

Nope. Its included. Forever. Really.

Not at this time. We only accept clients from USA and Canada for now.

Yes. For every client you refer to WebsiteBox which results in a sign up, we will add $20 to your tab. You could use those funds to purchase additional apps or extra websites.

We're so convinced you'll absolutely love our easy-to-use solutions, that we're willing to offer a 30 day, risk free money-back guarantee on all of our solutions (except ZOPIM APP). If, at any time during the first 30 days of using any WebsiteBox solutions, you are not completely satisfied, you will be entitled to a complete refund, LESS any out-of-pocket fees for services such as your DOMAIN REGISTRATION or custom work such as the CUSTOM HEADER or the DO IT FOR ME package. WebsiteBox does NOT refund unused portion of subscriptions after the 30 day guarantee is over. If at any time within 30 days of purchasing our software you are unhappy, then simply let us know and one of our customer support representatives will cheerfully refund your purchase in a prompt and courteous manner.

Yes. We have 3 different support options for you to choose from, no matter what option you choose we are always here to help!

Click the login button located on the top right hand side of this page (or any other page of this website) or click here to login!

Your site will come with a “control panel”. That control panel will let you do everything – modify your existing site, or add things to it. Keep in mind, you don’t have to purchase apps or extras for your website – these are completely optional. Click here for more information about apps & extras.

Using WebsiteBox CRM, you can share contacts, documents and calendar events with your team and assign tasks to your colleagues. Please note that each team member MUST purchase separate WebsiteBox accounts for a one-time fee of $99 in order to collaborate.

Like any good website, your WebsiteBox website will have many call to action statements that invite the visitor to fill out the lead capture forms within your website. Each form entry will be communicated to you directly.

Bug fixes happen on a daily basis and they are automatically applied to your website. New versions are scheduled to be released every 9 to 15 months.

We have done data integrations with over 300 associations and boards across USA and Canada. All of our websites include our IDX solution without charge from WebsiteBox. You may, however, be required to pay an IDX data fee to your association or board. Our IDX coverage page will show you exactly which boards or associations charge for their data.

Like any software product, when you purchase WebsiteBox, you are purchasing a perpetual license to use it. There are terms of service - those can be read here.

Essentially everything you need to get up and running. See what's included here.

We only accept VISA and MasterCard processed online. For orders of more than 50 units, and with suitable credit, we will accept purchase orders.

Yes. Your website will be submitted to these search engines and more, automatically.

Yes. Just about everything can be customized to a greater or lesser extent. You can change colours, images, themes, text, links, pages, and menus to your hearts content.

Visit the login page and click on the "forgot your password?" tab. Enter your email address and a password reset link will be emailed to you within minutes.

As soon as you signup you will be provided with an easy to use wizard. You will have to follow the instructions on that page to setup your website. Once you are done with the setup page you will be asked to watch a short instructional video on how WebsiteBox works and then we will provide you with your username and password so you can login to WebsiteBox control panel.

Please consult the IDX coverage list here to see all the associations we currently support.

We are continually expanding our IDX coverage to serve you better. We encourage you to contact us today to get your association on board. To expedite your request you can fill out this application.

WebsiteBox at its sole discretion reserves the right to accept or decline new applications.

Yes. You can add third party code to your website as long as it doesn't cause security issues. HTML, iFrame and other basic codes are supported.

You would have to login to WebsiteBox control panel and click on "Websites App". From there you can select the website project you would like to edit and use our WYSIWYG editor to make changes to your website.

Depending on the type of website you’ve purchased, the content provided may vary. In all events, you may expand (or reduce) the content as you see fit and add up to 99 pages to your website.

Need help now? No Problem!

The following online support options are included FREE with every WebsiteBox account

FAQs & Tutorials

We have a library of over 100 tutorials and frequently asked questions to help you get the most out of WebsiteBox.

Check Them Out

How To Videos

We’ve created over 40 videos with step-by-step instructions to get you where you’re trying to go.

Watch Now

Live Webinars

Looking for a full online training session? Look no further than our interactive webinars.

Sign Up Today

WebsiteBox Blog

Your go-to place for quick tips, facts and perspectives about online marketing and websites.

Check It Out

WebsiteBox Community Forum

A forum to ask questions and get answers from other Realtors using WebsiteBox platform.

Visit Community Forum

Downloadable Resources

Real estate focused infographics and ebooks that help your business go further!

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Need MORE help ... faster?

WebsiteBox offers two premium packages to get you the support you need, lickity-split! Call us for details!