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Frequently asked questions
The real question is “how can they be asking more than $99 for less?” WebsiteBox is able to offer a great value because we use state-of-the-art technology, because we have a low overhead, and because we offer a fair price instead of “what the market will bear”.
We hope not. Our entire business premise is based on offering a good value and being transparent in how we do business. There are extra fees for some add-ons, extras, and consumable items but we are always very clear about anything that will cost you more.
Wouldn’t that be wonderful! But, sadly, no. We want to keep our overhead low. In order to be comfortable that it is what we say it is, we would rather you just take your time and study our offers, see our demonstrations, or perhaps plan on talking to some of our many users. We can hook you up with some if you like. Also we offer a 30-day, no questions asked money back guarantee.
Yes. If at any time during your first 30 days of using WebsiteBox, you’re not completely satisfied that you’ve received the best value in real estate websites, you will be refunded 100% of your payment – no questions asked.
We only accept VISA and MasterCard processed online. For orders of more than 50 units, and with suitable credit, we will accept purchase orders.
No. At this time, we only accept VISA or MasterCard.
Please do! The whole point of offering this type of value was to let realtors be aggressive about their use of the web. Get a site to promote every new property you list. Add a neighborhood site. Seriously, at $99 you can afford to have multiple sites. Keep in mind that you don't need to open a new account in order to purchase additional websites. Just login to WebsiteBox control panel and click on app store icon and follow the instructions.
Essentially everything you need to get up and running. See what's included here.
Nope. It’s included. Forever. Really.
Your site will come with a “control panel”. That control panel will let you do everything – modify your existing site, or add things to it. Keep in mind, you don’t have to purchase apps or extras for your website – these are completely optional. Click here for more information about apps & extras.
Problem fixes or minor functionality changes are made automatically and for no-charge. From time to time we will announce new versions of WebsiteBox which will have new apps, functions or additions to it – if you decide to upgrade to the next version you must pay for it. You can always keep your existing version and are not forced into upgrading to new versions.
We have done data integrations with over 120 MLS associations across USA and Canada. All of our websites include our IDX solution without charge from WebsiteBox. You may, however, be required to pay a MLS data fee to your MLS association. Our MLS coverage page will show you exactly which MLS’s charge for their data.
Click the login button located on the top right hand side of this page (or any other page of this website) or click here to login!
As soon as you signup you will be provided with an easy to use wizard. You will have to follow the instructions on that page to setup your website. Once you are done with the setup page you will be asked to watch a short instructional video on how WebsiteBox works and then we will provide you with your username and password so you can login to WebsiteBox control panel.
Yes. We offer FREE support online via live chat, ticket and email. Premium telephone support is available for an annual fee of $99.
Please consult the MLS coverage list here to see all the MLS associations we currently support.
We are continually expanding our MLS coverage to serve you better. We encourage you to contact us today to get your MLS on board. To expedite your request please forward the following information:
- Your complete contact information
- MLS vendor agreement
- MLS contact name and info
WebsiteBox at its sole discretion reserves the right to accept or decline new MLS applications.
Apps are special independent functions that operate together with your website. They are accessed through WebsiteBox control panel. 14 apps come with your website. These include such functions as “managing listings”, “calendar”, “contacts” and similar functions. Additional apps can be purchased independently.
Bug fixes happen on a daily basis and they are automatically applied to your website. New versions are scheduled to be released every 9 to 15 months.
Not at this time. We only accept clients from USA and Canada for now.
Yes. For every client you refer to WebsiteBox which results in a sign up, we will add $20 to your tab. You could use those funds to purchase additional apps or extra websites.
Yes. Just about everything can be customized to a greater or lesser extent. You can change colours, images, themes, text, links, pages, and menus to your heart’s content.
No. The powered by link can't be removed at this time.
Yes. You can add third party code to your website as long as it doesn't cause security issues. HTML, iFrame and other basic codes are supported.
You would have to login to WebsiteBox control panel and click on "Websites App". From there you can select the website project you would like to edit and use our WYSIWYG editor to make changes to your website.
Absolutely. You can make changes to your page names, add pages, remove pages and edit the content within each page.
Like any good website, your WebsiteBox website will have many “call to action” statements that invite the visitor to fill out the lead capture forms within your website. Each form entry will be communicated to you directly.
Yes. Your website will be submitted to these search engines and more, automatically.
Depending on the type of website you’ve purchased, the content provided may vary. In all events, you may expand (or reduce) the content as you see fit including adding as many pages as you like.
Yes. These are standard features within the WebsiteBox control panel. Click the "Campaigns App" inside control panel to access both functions.
Using WebsiteBOX CRM, you can share contacts, documents and calendar events with your team and assign tasks to your colleagues. Please note that each team member MUST purchase separate WebsiteBox accounts for a one-time fee of $99 in order to collaborate.
Domain names can be purchased for $15 per year. You can either register one during the sign up process or login to WebsiteBox control panel and click on "Domains App" and follow the instructions to register a new domain name.
Yes. You can add your existing domain names to our DNS. This enables you to use your already registered domain names with your WebsiteBox website.
You do. We will register all domain names under your name. You could transfer your domain name to other registrars at anytime.
One custom branded email address (You@YourDomain.com) is included with your WebsiteBox account. Extra email accounts are provided in groups of 5. There is a one time fee of $99 for 5 extra email accounts.
It's simple! Please change your Outlook settings to the following:
SMTP: Please call your ISP for this information
USERNAME: Your complete email address
PASSWORD: Your password
We'd love to help. Connect with us online or send us an email.